We accept all major credit cards: Visa, Master Card, American Express, and
Discover credit cards.
Full payment in advance is required for graphics or custom-built items prior to
All products shipped and not prepaid must be guaranteed with a valid credit
card. The card WILL BE AUTHORIZED for the full amount. If the card does not
authorize for the amount, a check must be received prior to shipment. No
exceptions. Authorization means that the available credit on the card has been
reduced by the amount authorized so that at a point in the future if the bill
is unpaid and the card is charged there is adequate credit available to cover
the charge. The card has not actually been charged at the time of
If the customer is approved for invoiced billing, the card will not be charged
for the amount, and an invoice will be sent out for payment. If payment has not
been received within 5 days following the receipt of product, the authorized
card will be charged.
The customer has 3 days from receipt of product for returns. Full credit will
be issued less any shipping charges. Additional charges may apply if the
product has been damaged or used for a trade show.
DoTradeshow may levy surcharges to cover the costs incurred for graphics layout
changes, graphics proofs, order changes, shipping or billing address changes,
non standard shipment methods, accessory additions or other non descript
For in stock items, orders received before 12:00 noon CST will be shipped on the
same business day. Order received after 12:00 noon will be shipped on the next
business day. We will do our best to accommodate your needs and make every
effort to ship your order sooner if possible.
All packages are shipped via UPS ground or express, unless specified and agreed
upon by DoTradeshow and the customer. We do not ship products outside of USA
other than Canada.
The customer is responsible for all shipping charges, which may sometime include
additional handling fees for large packages. A $10.00 handling fee may be added
to orders with "broken" case packs where case packs are designated. Customers
should also be aware that prices are often based on dimensional weight that in
most instances is greater than actual weight.
DoTradeshow will exercise its’ best judgment to have your order delivered to you
in a safe and timely manner. After it leaves our premises and is no longer in
our care custody and control, it becomes the carrier’s responsibility to
deliver your property to you in an "as new" condition as possible. Should you
have a claim, DoTradeshow will aggressively assist you to obtain a just
It is the customer's responsibility to inspect the product upon receipt of the
order. Please open and inspect packages for damage immediately upon receipt.
Call our customer service immediately at (952)-808-0020 of any possible damage
which may have occurred during shipping. Keep all original packaging materials
Customer can return the stock items within 90 days of the
date of shipment and receive a refund or store credit. A 15%
will apply to all returns. For returns received within 30 days of purchase, a
refund minus restocking fee, freight charges, damage, and other applicable fees
will be issued. For returns received beyond 30 days but within 90 days of
purchase, store credit will be issued. No return will be accepted 90 days after
the original shipping date.
The returned items must be in an unused and resalable condition.
Items must be packaged in their original containers.
Displays that have been used at a trade show or is broken due to inadequate
packaging cannot be returned for credit.
There is no return credit for any customized items such as displays with custom
graphics or non standard display fabric colors.
For all returns, customer is responsible for payment of both the original
shipping out and all shipping costs back to DoTradeshow.